Welcome to New Era Landscape ("Company", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://newera-landscape.netlify.app ("Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1 Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Information You Provide Voluntarily
When you use our contact form, request a quote, or communicate with us via the Site, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Address (for service location)
- Any additional information you provide in messages or inquiries
b. Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages you visit and time spent on the Site
- Referring/exit pages and URLs
- Date and time of access
This data is collected through cookies, log files, and third-party analytics tools like Google Analytics.
2 How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries, service requests, or messages
To schedule and provide landscaping services
To send quotes, invoices, service reminders, and follow-ups
To improve our website functionality and user experience
To analyze trends and optimize service delivery
To detect and prevent fraudulent or unlawful activity
To comply with legal or regulatory obligations
3 Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience, monitor performance, and collect analytic data. You can disable cookies in your browser settings, though this may affect the functionality of the Site.
4 Sharing of Information
We do not sell or rent your personal information. However, we may share your information with third parties under the following circumstances:
a. Trusted Contractors and Service Providers
We may share your name, phone number, address, and other relevant information with:
- Subcontractors or landscaping partners who help fulfill services at your property
- CRM, marketing, or customer communication platforms (e.g., for appointment reminders or estimates)
- Delivery partners if materials or equipment need to be shipped to your location
These third parties are only authorized to use your information for the purpose of fulfilling their duties and must maintain confidentiality.
b. Third-Party Communication Services
If you've submitted your phone number or email through our website, your contact details may be shared with:
- SMS or email marketing platforms to send you appointment confirmations, reminders, or service updates
- Virtual receptionist services or scheduling tools (if applicable)
We ensure these platforms are compliant with data protection standards.
c. Legal and Regulatory Requirements
We may disclose your information when required to:
- Comply with laws, regulations, or legal processes
- Respond to court orders, subpoenas, or law enforcement requests
- Protect the rights, property, or safety of New Era Landscape, our users, or others
5 Data Security
We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet-based service can be guaranteed to be 100% secure.
6 Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Opt out of marketing communications
- Withdraw consent where applicable
Please email us if you'd like to exercise these rights.
7 Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
8 Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from anyone under that age.
9 Data Retention
We retain your personal information only as long as necessary to fulfill service purposes, comply with legal obligations, and resolve disputes.
10 Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
11 Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our handling of your information, please contact us:
New Era Landscape
Email: luxurylandscapesaz@gmail.com
Phone: (480) 555-0123
Website: https://newera-landscape.netlify.app